Case StudiesCase Studies

The Spastic CentreCerebral Palsy Alliance

Organisational StrategyOrganisational Strategy

Since 2001 we have been the Strategy partners for the Cerebral Palsy Alliance. We have designed and delivered the development of their organisation strategy as well as major service planning initiatives across the State.

The BriefThe Brief

  • Be positioned as the experts on Cerebral Palsy Alliance in and beyond Australia
  • Create a modern contemporary organisation that is best in sector and ranks well outside its sector
  • Create an inspiring place to work
  • Drive an improved focus on engaging with clients to support them to build their life and future

The ResponseThe Response

  • A comprehensive strategic planning process
  • Strategic plans connected to business unit plans
  • Established staff engagement forums to embed organisation direction and discuss key organisation changes.
  • Board Governance improvement plans

The ResultThe Result

  • Year on year improvements in client satisfaction data, and staff engagement data
  • Leading voice in the sector